Ben Heine | Web Communications & Digital Operations Specialist

About

I build & manage digital systems that work. Currently at the University of Alabama at Birmingham, where I juggle web platforms, massage data, and fly drones for construction projects.

Experience

Web Communications Specialist 2020 – PRES

University of Alabama at Birmingham

Manage web platforms for four university departments—keeping things running smoothly and finding ways to make them better.
Set up analytics systems with Google Tag Manager and Looker Studio to help us understand what users actually need.
Fly drones for construction site and building surveys.

Marketing & eCommerce Manager 2012 – 2020

Mountain High Outfitters

Ran the online store, handling 20,000+ orders a year (about $2M in revenue).
Built a custom shipping system that made our fulfillment process 45% faster.
Learned SEO the hard way and managed to grow our organic traffic by 35%.

Expertise

Analytics & SEO Google Analytics, Looker Studio, GTM

E-Commerce Joomla, Magento, Shopify, Adobe Suite

Engineering HTML/CSS, Python, SQL, UAS (Drone)

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